Attrition

Definition

Attrition refers to the gradual reduction of a company's workforce or customer base over time, either through voluntary departures like resignations or through retirements, without actively replacing those who leave. It’s often seen as a more passive form of downsizing.

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Translation

The slow drip of people or customers quietly disappearing, like a slow leak you hope doesn’t turn into a flood—until one day you realize half the team or customer base is just gone.