CLV (Customer Lifetime Value)

Definition

CLV (Customer Lifetime Value) is a metric that estimates the total revenue a business can expect from a single customer over the entire duration of their relationship. It's similar to LTV (Lifetime Value), but CLV specifically focuses on individual customers, while LTV can sometimes be used in broader contexts like user or subscriber engagement. Both help businesses determine how much they should invest in acquiring and retaining customers.

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Translation

The magic number that tells you if a customer is worth a long-term relationship or if it's time to stop sending them flowers and move on.