[Multichannel Marketing / Omnichannel Marketing](https://stephenboudreau.com/omni-channel-strategy/)
Definition
A cohesive marketing strategy that integrates all communication channels to provide a seamless, unified experience for customers, regardless of where or how they engage with a brand.
Translation →
Translation
The magical coordination where every time a customer opens an email, visits your website, or strolls into your store, they feel like you’ve been waiting for them—without the creepy vibes.